GET TO KNOW ABOUT US
Welcome to Wonder Snacks (www.wondersnacks.co.za), your online destination for premium snacks. By using our website and services, you agree to the following Terms and Conditions (“Terms”) governing your use of our website, products, and services. Please read these Terms carefully before accessing or using our website.
1. Acceptance of Terms
By accessing or using our website, you agree to be bound by these Terms, including our Privacy Policy and any other applicable policies or guidelines. If you do not agree to these Terms, you must not use our website or services.
2. Changes to Terms
We reserve the right to amend, modify, or change these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the website after any changes constitutes acceptance of those changes.
3. Eligibility
To use our website, you must be at least 18 years old or the age of majority in your jurisdiction, whichever is greater. If you are under 18, you must have the consent of a parent or guardian to use the services on this website.
4. Account Registration
You may be required to create an account to purchase products or access certain features on our website. When you register an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
5. Products and Pricing
Wonder Snacks aims to provide accurate information about our products, including descriptions, pricing, and availability. However, we do not warrant that product descriptions, pricing, or any other content on the website is error-free or complete. We reserve the right to correct any errors or inaccuracies and to change prices or availability without notice.
6. Ordering and Payment
By placing an order on our website, you make an offer to purchase products in accordance with these Terms. All orders are subject to acceptance by Wonder Snacks. We reserve the right to refuse or cancel any order at our sole discretion, including orders that may be flagged for fraud, ineligibility, or any other reasons.
Payment for products is processed through secure payment gateways and must be made in full before the order is shipped. We accept payments through various methods, including credit cards, debit cards, and other methods as indicated on the website.
7. Shipping and Delivery
Wonder Snacks will ship products to the address you provide at the time of purchase. We make every effort to deliver products within the estimated delivery time, but we do not guarantee delivery dates. Delivery times may vary based on location, product availability, and other factors. Shipping costs will be calculated at checkout.
We are not responsible for delays caused by third-party delivery services, incorrect address information, or force majeure events.
8. Returns and Refunds
If you are not satisfied with your purchase, you may be eligible for a return or refund, subject to the following conditions:
- Products must be returned within [insert number] days from the date of receipt.
- Products must be unused, unopened, and in their original packaging.
- You will be responsible for the return shipping costs unless the product is defective or damaged upon receipt.
Refunds will be processed to the original payment method within [insert number] business days after the return is approved.
9. Intellectual Property
All content on the Wonder Snacks website, including text, images, logos, designs, and trademarks, is the property of Wonder Snacks or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without prior written permission from us.
10. User Conduct
By using this website, you agree not to:
- Use the website for any unlawful or prohibited activities.
- Upload or transmit any harmful, abusive, defamatory, or unlawful content.
- Attempt to interfere with or disrupt the functionality of the website or its services.
We reserve the right to terminate your account and access to the website if you violate these Terms.
11. Limitation of Liability
To the fullest extent permitted by law, Wonder Snacks will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the website or purchase of products, even if we have been advised of the possibility of such damages. Our liability to you for any cause of action will be limited to the amount you paid for the product in question.
12. Privacy and Data Protection
Wonder Snacks values your privacy and is committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and protect your personal data. By using our website, you consent to the collection and use of your information as described in the Privacy Policy.
13. Governing Law
These Terms will be governed by and construed in accordance with the laws of South Africa. Any disputes arising out of or in connection with these Terms will be resolved in the courts located in [insert jurisdiction], South Africa.
14. Force Majeure
Wonder Snacks will not be liable for any failure to perform our obligations under these Terms due to causes beyond our reasonable control, including but not limited to natural disasters, acts of government, pandemics, strikes, and other unforeseen events.